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Tickets

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Astros Ticket Refund Procedures
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2004 WORLD SERIES - HOUSTON ASTROS BOX OFFICE PROCEDURES

Welcome to Minute Maid Park! We're pleased to have you join us for the 2004 World Series games that may be played in Houston.
Here is a look at the World Series Schedule:
Use TicketDateTime
World Series Game 3 Tuesday, October 267 p.m.
World Series Game 4Wednesday, October 277 p.m.
World Series Game 5*Thursday, October 287 p.m.
*if necessary

Games Not Played
2004 Postseason Houston Astros Box Office Procedures
Ticket Refund Procedures/Game Not Played
If you purchased...Refund obtained by...
on-line at www.astros.comcharge card account credited (no return of tickets)
at Minute Maid Park Box Office return tickets between Nov. 2-Nov. 19, 2004*

Customers who purchase tickets on-line or over the phone are not required to return tickets for unplayed games when requesting a refund. Patrons making such requests will have their purchasing charge card account credited.

Processing, shipping and handling fees are non-refundable.

* Charge card account credits will me made with the presentation of the American Express, VISA, MasterCard or Discover card used to purchase tickets. The Astros will refund cash transactions in cash at the box office windows.

You may secure a refund through the Minute Maid Park Box Office by presenting your tickets between Tuesday, November 2 and Friday, November 19, 2004. For charge card transactions, your account will be immediately credited upon presentation of the American Express, MasterCard, VISA or Discover card used for the ticket purchase. The Astros will refund cash transactions in cash at the windows.

To receive a refund check for unplayed games via mail return your tickets no later than Friday, November 19, 2004 to:

Houston Astros Baseball Club
P.O. Box 2369
Houston, Texas 77252

Please allow at least six weeks for processing. The Astros are not responsible for tickets lost in transit. We suggest tickets be sent by Certified Mail, return receipt requested.

Lost or Stolen Tickets
Please safeguard your tickets. Handle them as you would handle cash or valuable papers. Lost or stolen tickets for postseason play will not be duplicated, replaced nor can they be repurchased under any circumstances. Do not expose tickets to heat or sunlight.

WARNING
As noted on the back of each ticket, postseason tickets cannot be sold or offered for resale at a premium in excess of any amount allowed by Federal, State or Local law or regulation. Persons who sell or offer tickets for resale at any price on Minute Maid Park property will be removed from the premises, subject to prosecution and could lose rights to purchase tickets to future Astros games.