The Atlanta Braves Trainee Program is designed for applicants who are interested in beginning a career in professional sports. Each year, the program attempts to hire individuals from around the nation with diverse backgrounds who are ambitious, intelligent and creative candidates to work in a department from January to November. This opportunity provides valuable experience in the day-to-day operations of a professional sports franchise, and it not only gives the opportunity to work in a Front Office environment, but also to build a network with those in the sports industry who can provide guidance, advice, and possible connections for job opportunities upon completion of the program.
The Atlanta Braves Trainee Program is open to any qualified applicant who has a college degree and a GPA of at least a 3.0 at graduation. Trainees are expected to work at least 37.5 hours per week and may have additional game day responsibilities (depending on department assignments). The individuals who participate in this program are paid $9.50/hour, plus overtime if applicable, but are not entitled to benefits (i.e. insurance, vacation, etc.)
Online applications for the Trainee Program are available each year beginning October 1st.
- General Requirements for ALL Trainee positions:
- College graduate, Bachelors or Masters, with a GPA of at least a 3.0 at graduation
- Excellent written, verbal and communication skills
- Proficiency in Microsoft Office (Word, Power Point and Excel)
- Customer service oriented
- Excellent executive presence
- Ability to work long hours, weekends and holidays
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Previous Trainee Positions Include:
- Interactive and Social Marketing
- Entertainment
- Production
- Promotions
- Media Relation/Baseball Information
- Publications
- Community Affairs
- Marketing
- Ticket Sales
- Guest Relations
- Special Events
- Corporate Partnerships - Sales
- Corporate Partnerships - Service
- Stadium Operations and Security
- Ticket Operations
- Interactive and Social Marketing Trainee
- Position description includes but is not limited to:
- Collaborate with web design team to develop and update braves.com webpages for new and existing initiatives
- Develop copy and creative for marketing and service related email communication
- Assist in developing and executing engaging social media campaigns utilizing official club accounts including but not limited to Facebook, Twitter, Instagram, Pinterest and Tumblr
- Assist in daily monitoring of conversations throughout Braves social media
- Participate in development of new online opportunities to engage users around content, events, and giveaways that will promote subscriber conversion and help to increase retention and loyalty
- Track and report on performance metrics of interactive and social media initiatives
- Stay up to date on new and existing interactive/social media platforms, tools, best practices so that the Braves can continue to be an early adopter of these technologies
- Maintain interactive marketing calendar of email campaigns, web development projects and scheduled social campaigns
- Assist in development of direct marketing campaigns utilizing Microsoft Dynamics CRM
- Collect gameday social and interactive content
- Write, edit and proof a wide variety of texts
- Other responsibilities and projects as assigned
- In addition to the general requirements, the ideal candidate will possess:
- Experienced, creative thinker with proven analytical and collaborative abilities
- Extensive experience using social media and passion for interactive media
- Basic knowledge of digital advertising and e-commerce platforms and strategies
- Ability to think critically and problem solve independently
- Working knowledge of Adobe Photoshop and Illustrator
- Exceptional oral, written, and visual communication skills
- Excellent organization skills and ability to multi-task in a highly energetic, fast-paced environment
- Ability to work extended or irregular hours, including nights, weekends and holidays
- Must complete a successful background check
- Entertainment Trainee
- Position description includes but is not limited to:
- Assistant tothe Director of Game Entertainment
- Process and Log Project Request forms and Production Requests
- Assist in preparing rundowns, scripts and other material for game day operation
- Assist Entertainment Manager in executing on field and in stand game day production elements
- Other duties as assigned by Director
- In addition to the general requirements, the ideal candidate will possess:
- Highly organized and excellent administrative skill set
- Creative writing experience
- Television Production experience preferred
- Strong work ethic and a willingness to learn
- Excellent communication skills
- Production Trainee
- Position description includes but is not limited to:
- Assist full-time production staff in daily technical operations of the Audio/Vide
- Department
- Perform production assistant duties for all production
- Hands on training in broadcast and sports entertainment production, including live and pre-produced environments
- In addition to the general requirements, the ideal candidate will possess:
- Must be interested in sports television production, emphasis in baseball entertainment
- College courses taken related to broadcast and television production
- Ability to multi-task and work independently
- Basic knowledge of vide
- camera operation, lighting, and audio
- Must be computer savvy, Photoshop and After Effects preferred
- Non-linear editing experience preferred
- Strong work ethic and a willingness to learn
- Strong knowledge of Baseball is required
- Knowledge of the Atlanta Braves preferred
- Ability to work extended or irregular hours, including nights, weekends and holidays; including all Braves home games
- Promotions Trainee
- Position description includes but is not limited to:
- Assist Sr. Manager of Promotions with departmental responsibilities
- Supervise and schedule Promotions Staff
- Assist with the management of Family Zone, Scouts Alley, Coke Skyfield and Gates
- Assist with administrative promotional material
- Provide weekly status reports
- Track and distribute promotional items in stadium
- Coordinate Plaza stage set-up/breakdown
- In addition to the general requirements, the ideal candidate will possess:
- College degree in Sports Marketing preferred
- Work related experience in executing live Promotions and Entertainment
- Excellent verbal/written skills
- Excellent leadership skills
- Punctual and self motivated
- Strong work ethic and a willingness to learn
- Media Relations/Baseball Information Trainee
- Position description includes but is not limited to:
- Assist PR staff with daily media requests such as statistical research, player interviews and photo shoots
- Collect and distribute the Braves' daily press clippings
- Assist with research projects for the media guide and daily game notes
- Assist with press box operations during games
- Help other departments (Community Relations, Baseball Ops, etc.) to promote Braves Baseball
- In addition to the general requirements, the ideal candidate will possess:
- Significant background and experience in baseball PR or college athletic communications, sports information, etc.
- Superior knowledge of baseball rules and baseball history
- Strong organizational skills and an ability to adapt to unforeseen changes in the daily schedule/routine
- Guest Relations Trainee
- Position description includes but is not limited to:
- Duties will include but not be limited to: drafting PowerPoint presentations, assisting in areas of employee relations, data entry, New Employee Orientation, facilitate employee recognition awards, implementing and entering data from employee surveys, questionnaires and exit interviews
- Replying to fan opportunities in person, writing and via telephone
- Update and distribute information for pre-game operations staff
- Assist with the management and performance of game day staff
- In addition to the general requirements, the ideal candidate will possess:
- College degree with an emphasis on Business, Human Resources, Hospitality and/or Sports Management
- Proficient in Microsoft Excel and Outlook
- Demonstrated flexibility and ability to multi-task
- Demonstrates initiative by proactively taking ownership of departmental processes
- Publications Trainee
- Position description includes but is not limited to:
- Assist with production and assembling content of print pieces throughout the season
- Responsible for writing various editorials to be included in publications
- Work directly with printer regarding changes, proofing, deadlines and distribution
- Interact closely with other departments regarding content included in publications
- Secure images from various Braves archives and sources to be used in publications
- Assist with collecting and distributing Braves' daily press clippings
- Help Media Relations with game day press box duties
- Help Media Relations with daily clips (rotated between trainees)
- In addition to the general requirements, the ideal candidate will possess:
- Detail and deadline oriented
- Strong writing, editorial and creative background preferred
- Multi-task oriented and flexible
- Advanced grammatical skills
- Community Affairs Trainee
- Position description includes but is not limited to:
- Assist with planning and implementing community affairs and Braves Foundation programs and fundraisers as needed. Programs to include scholarships, community leader awards, food drives, reading programs, clinics, etc.
- Facilitate silent auctions on game nights and at special events
- Coordinate non-profit organizations for 50/50 raffle events
- Assist with Clubhouse access/autograph signings
- Manage database for auction item requests and internal requests
- Manage matrix message program (birthdays, anniversaries, etc)
- In addition to the general requirements, the ideal candidate will possess:
- Multi-tasking skills a must
- Courteous and prompt
- Self-starter and proactive
- Individual should be extremely organized and detail-oriented
- Creative thinker
- Previous sports, PR, Community Relations, or marketing experience would be a plus
- Marketing Trainee
- Position description includes but is not limited to:
- Conduct research for various department projects
- Actively participate in brainstorming sessions related to proposed marketing projects
- Assist in day-of-event operations with Marketing, Promotions, Operations which includes the B.A.T. Team and load-in for radio remotes and concerts
- Assist the marketing manager in updating the team website, and general market media trafficking
- Assist in efforts of multi-cultural marketing by identifying grass roots opportunities, researching event marketing opportunities including Spanish language messaging and campaigns
- Assist the fan development coordinator by managing fan mail, processing BAT Team appearance requests and database management
- Engage in inter-departmental project management as needs dictate
- Perform all other duties and responsibilities as assigned by the Director of Marketing and the Executive Director of Marketing
- Drive to B.A.T. Team events in the company truck or SUV; valid driver's license required
- In addition to the general requirements, the ideal candidate will possess:
- Experience in a sports environment or a situation requiring extreme attention to detail and multitasking capabilities a plus
- Knowledge of organized sports, business of sports and sports marketing preferred
- Ticket Sales Trainee
- Position description includes but is not limited to:
- Provide superior customer service to clients - existing ticket holders, prospects and single game customers
- Call new businesses, previous ticket buyers and other targeted individuals to sell Braves season tickets, mini-plans and group packages
- Conduct professional meetings with clients in a variety of settings
- Facilitate sales and service through inbound calls while maintaining a minimum level of outbound calls
- Gameday duties which include solving ticket issues, generating sales, and providing customer service
- In addition to the general requirements, the ideal candidate will possess:
- Experience in sales or sports-related fields
- Strong time management and organizational skills
- Demonstrated flexibility and creative problem-solving skills
- Must be able to work Monday - Friday 8:30 a.m. - 5:00 p.m. and all Braves home games, including evenings and weekends
- Must complete a successful background check
- Special Events Trainee
- Position description includes but is not limited to:
- Update weekly availability of rental space, distribution of the monthly calendar to Braves Front Office personnel and producing Special Events MLB reports for the legal department
- Return incoming calls regarding availability of rental spaces
- Book rental space and communicate policies and procedures to potential clients about the venue
- Assist with coordinating mass mailings and email blasts throughout the year
- Keep clients informed of changes regarding special events and provide customer service support (i.e. faxing/mailing requested information/answering client questions and distribution of logistical information)
- Assist with event set-up (equipment, tables/chairs, etc.)
- Other duties include providing support to marketing-related functions, such as tradeshows, expos and other networking events
- Research other venues so the department can stay updated on not only local venues but also other major league baseball park special events
- In addition to the general requirements, the ideal candidate will possess:
- Must be detail-oriented and have the ability to multi-task
- Corporate Partnerships Trainee - Service
- Position description includes but is not limited to:
- Assist the Partnership Services department in all areas including, service fulfillment and execution of special events.
- Merchandising (VIP Field Visits, First Pitches, pre-game presentations, suite nights), tickets/ticket requests, parking, print advertising, radio advertising, in-park recognition, in-game features, signage, gate giveaways, game-day/season-long promotions, Community Affairs programs, hospitality parties, youth baseball clinics, sponsor special events, drafting PowerPoint presentations and maintaining contact database, etc.
- Will be responsible for placing catering orders for corporate partner luxury suite outings, maintaining signage exposure logs and managing departmental photograph library.
- Year End Reports - keep detailed records of all partner elements and activation programs throughout year. Design, prepare and present comprehensive reports for each sponsor detailing and highlighting all elements included in their agreement as well as any additional exposure received throughout the season.
- Assist in planning and implementing Sponsor Opening Day party, Sponsor Golf Tournament, Sponsor Batting Practice/Softball game and Sponsor Movie Night.
- In addition to the general requirements, the ideal candidate will possess:
- College degree with an emphasis on Business, Marketing and/or Sports Management
- Demonstrated flexibility and ability to multi-task
- Must be detail oriented with excellent verbal and written communication skills
- Must be able to work in a team atmosphere and handle multiple projects at one time
- Applicant should have strong organizational skills
- Stadium Operations and Security Trainee
- Position description includes but is not limited to:
- Assist Stadium Operations and Security Management with overall departmental responsibilities
- Update and distribute information for pre-game operations staff
- Assist with the management and performance of game day staff
- Serve as a liaison between the management teams and seasonal staff committees
- Assist in the maintenance of Secret Shopper statistics as well as general filing and documentation
- Participate and assist in the facilitation of various staff training sessions and drills
- Other duties as assigned
- In addition to the general requirements, the ideal candidate will possess:
- College degree with an emphasis on Criminal Justice, Sociology and/or Facility Management
- Demonstrated flexibility and ability to multi-task
- Ticket Operations Trainee
- Position description includes but is not limited to:
- Assist the rapid and accurate completion of processing, printing and mailing/shipping in-house, season, group, online package, Student Achiever, Kids Club, and Smart Circle ticket orders.
- Serve as liaison between Client Services department and Ticket Office with ticketing issues that may arise throughout the day, as well as in the lobby during events.
- Assist with all aspects of financial reporting within the department.
- Respond to telephone and e-mail requests regarding tickets from all staff in a professional and timely manner.
- Serve as window seller and will call attendant during games when needed.
- Assist with off-site ticket selling events (i.e.: Turner Broadcasting employee sale, etc.)
- Process and ship ticket orders using UPS machine.
- Contribute as a team member to the overall success of the Atlanta Braves Ticket Operations Department.
- In addition to the general requirements, the ideal candidate will possess:
- Experience with Archtics and Ticketmaster ticketing systems, Access Manager (FanTM) bar coding system.
- Proficient in Microsoft Office programs.
- Ability to work extended or irregular hours, including nights, weekends and holidays.
- Must be comfortable interacting with the general public and co-workers in a fast paced atmosphere.
